The Carlton Hotel top floor and all bathrooms refurbished in 2005, is situated in the lively area of Jesmond, just minutes from the city centre, with easy access to the town by bus or the Metro. Parking for residents is available. The hotel is within easy reach of the motorway network, Newcastle Airport and the railway system. The 'Spy Bar' is the lively hotel bar/restaurant, featuring big screen events and web cams.

There are many tourist attractions within easy access of the hotel such as: Quayside Sunday Market, Discovery Museum, Beamish Open Air Museum, 'Angel of the North', Life Interactive Centre, Laing Art Gallery, the beautiful Northumbria coast. There are 2 well-known shopping centres in the area: Eldon Square in Newcastle upon Tyne town centre and the Metro Centre in nearby Gateshead. Sporting attractions include: Newcastle United Football Club and Newcastle Racecourse, together with several golf courses nearby.