The hotel was re-opened in October 2002 after a 4.5 million refurbishment. This includes the re-building of the stylish Locks Restaurant, set on a tranquil basin opposite the Boat Museum. A brand new bar and lounge have also been added to compliment improved existing conference facilities.Each of the hotels 83 bedrooms have been re-designed and re-furbished to include the very latest hi-tech comfort facilities. They also all have en-suite bathrooms and air Conditioning.The 'Waterways' Leisure Centre is free of charge to residents (with the exception of the Sun Shower)and compromises of a Swimming Pool, Sauna,Solarium, and Gymnasium.The hotel welcomes families and also has Accessible Facilities for guest who experience mobility problems.